So the big news of recent times was the launch of the Apple iPhone 3G in India less than 11 weeks after its glonal launch and the big shocker was the price point - 31,000 for the 8GB model and 36,100 for the 16 GB model - roughly 4 times the US price.
Frankly speaking they got it wrong. India is an extremely price sensitive market. People here no matter how affluent will always look for value for money and will not splurge good money on things like design. Its in our DNA. Let me state that its not the question of price for the indian consumer but if the price is justified at all. Thats the moot point. Once we are convinced that its worth the price, only then we'll go for it. Thats why all the companies around the world have a special strategy for India because we are firm about things and what they are supposed to cost.
Thats why the iPhone strategy is baffling. Are they really asking the Indian consumer to pay 4 times the price of what consumers pay in the US after not being able to avail the 3G facilities because (this is classic) 3G is not functional yet in India. Are these people for real? The folks at Vodaphone are defending their strategy by saying that they wanted to position this product as an aspirational product rather than as a mass product. When did mass become a bad thing anyhow?? and how does a product which does not have facilities to forward an SMS become an aspirational product??
Apple doesn't have cult status in India. They don't have frenzied fanboys who'll wait in freezing cold for a midnight launch. They can afford to be arrogant in the US because they have managed to cultivate a loyal legion who'll lap up whatever Apple offers and be its evangelists. Not in India. They don't even have an India office. What they needed to do was create that loyal base in India to ensure that they had some presence in the fastest growing telecom market in the world. Granted in the US, AT &T heavily subsidizes the price of the phone by keeping the user locked to the service for 2 years but I hear in India too its on similar lines. One needs to pay activation charges and the sim is locked to the phone.
The telecom operators could have played it in a smarter manner. I'm sure if the price was attractive enough, people would not have minded sticking on with the same service provider. They've lost a brilliant opportunity to control a captive market. The ones who are gaining in this mess are Nokia and Sony Ericsson. All they have to do is come with a phone which costs half the price and double the features and they can pretty much kick IPhone's butt. They really don't get the indian consumer do they??
Tuesday, August 26, 2008
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